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Ships from and sold by EXPERAL SG
ISBN 13: 9780753555002
Pages: 272
will transform the way you think' MARISSA KING, PROFESSOR AT YALE SCHOOL OF MANAGEMENT The power of mental models to make better decisions We're often told that humans make bad decisions and that more data is better
That's framing
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453.000 ₫

732.000 ₫

Ships from and sold by EXPERAL SINGAPORE Publisher: HarperCollins Publishers ISBN 13: 9780007105809 Condition: Brandnew Binding: paperback Pages: 128 Weight: 258
The One Minute Manager Builds High Performing Teams explains the four stages on the way to building a high performing team: Orientation, Dissatisfaction, Resolution and Production

559.000 ₫

Ships from and sold by EXPERAL VN
ISBN 13: 9780006530695
Pages: 160
Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad
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324.000 ₫

827.000 ₫

Ships from and sold by EXPERAL Singapore
ISBN 13: 9781847940865
Pages: 336
At the same time they demonstrate how relatively easy it is to avoid the pitfalls and

564.000 ₫

Ships from and sold by EXPERAL SG
ISBN 13: 9781474610599
Pages: 496
His impeccable social placement located him within the beating heart of the national elite for decades
Relentless observation and a self-confessed difficulty 'to let a good story pass me by' made Rose a legendary social commentator, while his impressive breadth of interests was underpinned by tremendous respect for the subjects of his enquiry
Bên cạnh đó, tuỳ vào loại sản phẩm, hình thức và địa chỉ giao hàng mà có thể phát sinh thêm chi phí khác như phí vận chuyển, phụ phí hàng cồng kềnh, thuế nhập khẩu (đối với đơn hàng giao từ nước ngoài có

735.000 ₫

Ships from and sold by EXPERAL VN
ISBN 13: 9780007122202
Pages: 128
In brief paragraphs and anecdotes, business guru Blanchard and NFL coach Shula offer wisdom on how to help people excel
Bên cạnh đó, tuỳ vào loại sản phẩm, hình thức và địa chỉ giao hàng mà có thể phát sinh thêm chi phí khác như phí vận chuyển, phụ phí hàng cồng kềnh, thuế nhập khẩu (đối với đơn hàng giao từ nước ngoài có giá trị trên 1 triệu đồng)

351.000 ₫

Ships from and sold by EXPERAL Singapore
ISBN 13: 9781399401739
Pages: 224
Strict processes and automated procedures have created organizations full of people who aren't allowed to act in a 'human' way
He also demonstrates that the customer experience is not just the responsibility of front-line employees, but shared across the company, from the CEO operating as the spokesperson of the business to the programmers developing a seamless and welcoming user interface
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847.000 ₫

Ships from and sold by EXPERAL VN
ISBN 13: 9781981089154
Pages: 256
Do you have a bias toward the negative?
A happier life is possible if you follow the steps
"It gives me a place to go to that makes me feel better about my present situation and gives me hope for the future
Emotions come and I - I still am who I am!" - Itzel
A formula to reprogram your mind A free downloadable workbook, and much, much more!
This is his story and how he found joy
Get it now

717.000 ₫